PRIVACY & COOKIES

PRIVACY POLICY – PRIVACY INFORMATION

INFORMATION ON THE PROCESSING OF PERSONAL DATA AND COOKIE POLICY

 

Welcome to our website https://www.org-conceptstore.com (hereinafter also the "Site").

This information has been prepared in order to allow users of our Site (visitors, registered users, newsletter subscribers, customers) to know our privacy policy, understand how their personal information is treated when they use our Site and related services. and, if necessary, to give consent to the processing of their personal data.

This information is provided only for the Site and not for other third party websites and services or other features of third parties that may be consulted or accessed via a link within the Site not belonging to Org Concept Store of Corna Elena. We suggest that you read the privacy policy of these third parties before accessing these services and features.

This is an information that is also provided pursuant to art. 13 of Regulation (EU) 2016/679 (hereinafter also "GDPR") to those who interact with the web services of the Org Concept Store of Corna Elena and the Data Controller, accessible electronically from the address https://www.org-conceptstore.com.

We invite you to carefully read our information.

 

1- Who is the data controller

The Data Controller is ORG CONCEPT STORE of Corna Elena (hereinafter also "ORG"), based in Caravaggio Via G. Rodari 5F, email: info@org-conceptstore.com.

 

2- What data we process

The data processed by ORG are data of a personal nature, that is information through which a natural person can be identified, for example name, surname, residence, e-mail address, telephone number, and may include, with prior consent, other information such as, for example, spending habits. The information is collected mainly through your interaction with the Site and your contacts with ORG (for example via email or telephone).

In relation to the different processing purposes indicated in this statement, we process different types of personal data concerning you, including, depending on the case:

  • personal data (such as name and surname, and, where applicable, residence or domicile and postal address), contact details (e-mail address and telephone number), shipping and billing addresses, the language and country from which you interact with us, payment and economic data (such as the payment method used, other information contained in payment receipts or invoices). These data are processed, mainly, with reference to the online sale of products and the management of the activities connected to it including: insertion, conclusion and management of the purchase order, payment, conclusion of the sales contract and its execution, issuance of receipt or invoice, shipment, possible management of the right of withdrawal and returns, customer assistance and request for information;

  • personal data (such as name and surname) and contact data (e-mail address) in the case of your registration on our Site as well as other personal data necessary to provide you with the services reserved for registered users. For your own security, we invite you to set strong passwords for your account;

  • the personal and contact data are also used to manage your requests for information (for example those relating to a product or its availability) and to provide you with a service on our Site and requested by you;

  • your personal and contact data may be processed with your consent to send you, via email, post or other means of contact, our newsletters (information, advertising and promotional communications relating to the products and services offered by ORG) and, in general, our marketing communications;

  • your personal and contact details may be communicated to us by a user of the Site, for example to deliver the products purchased on the Site. In this case we process the personal data communicated (personal data of third parties) only to fulfill the request of our user and not for further purposes. We remind you that if you provide us with personal data of third parties, you must ensure, assuming all responsibility, that the communication of such data and our subsequent processing for the purposes for which they were provided take place in compliance with the applicable legislation that legitimizes their communication to ORG and their related processing. Therefore, before providing us with personal data of a third person, you must inform them and obtain, when necessary, their consent to the processing;

  • navigation data: computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. When you browse the Site we collect data relating to your browsing (for example IP address, connection or session information) for the proper functioning of the Site, to guarantee you the best navigation, to increase the quality of our services and to understand how users use our Site. The data relating to your preferences and interests will be processed anonymously for statistical purposes and to analyze the operation of the Site and the interaction with it of users and visitors and the related information collected will be treated in aggregate form and anonymous.

Online information may be generated by the use of cookies and similar technologies on our Site. For more information on cookies and similar technologies, see section 9 (Cookie Policy) below.

 

ORG does not intentionally collect or store personal data of persons under the age of 18, nor does it intentionally allow such minors to use the Site.

Children under 18 are requested not to provide personal data and not to register on the Site.

 

3- Why we process your personal data

ORG processes your personal data to:

  • a) allow and manage your registration on the Site, your access to the reserved area and the use of the services reserved for registered users;

  • b) the online sale of clothing items and the management of the activities connected to it and, in particular to manage your orders, to conclude the purchase contract for one or more products and execute them, for payment, the shipment of products, any management of the right of withdrawal and return, customer assistance and to respond to their requests for information;

  • c) respond to your requests for information received through the appropriate channels on the Site;

  • d) with your consent, which is optional, to send you promotions, commercial or advertising information on products and our services;

  • e) fulfill a legal obligation, including accounting and tax obligations, to which the ORG is subject;

  • f) assert or defend legal rights, including in the event of abuse in the use of the Site and/or our services.

 

4- What are the legal bases for the processing of your data

The legal basis for the processing of your data for the purposes referred to in points a), b) and c) of section 3 is the contract to which you are a party or the execution of pre-contractual measures adopted at your request (registration on the Site and use of related services, sales contract, provision of customer assistance, request for information). The processing of your personal data is functional to the provision of the Site's services and necessary to manage and execute your orders. The provision of your personal data is mandatory for these purposes. If you decide not to give us your personal data necessary for the aforementioned purposes, even by filling in the relevant forms on the Site, it will not be possible for you, depending on the case, to register on the Site and use the services dedicated to registered users, a purchase or manage your eventual requests relating to the right of withdrawal, return of goods, or receive the assistance requested by you.

For the purpose indicated in point d) of section 3, the provision of your personal data is optional and the processing of your data is based on your freely expressed consent. In case of refusal, there will be no consequences on the possibility of purchasing our products online and using our services.

The processing of your data for the purposes indicated in point e) of section 3 is based on a legal obligation to which the ORG is subject (for example obligations relating to sales activities including the conservation of invoices and other accounting documents, as well as the obligations regarding the protection of personal data) while the purpose indicated in point f) of section 3 is based, depending on the case, on the contract to which you are a party or on the execution of pre-contractual measures or on the provisions of the law.

 

5- Who will process your data

Your personal data may be shared to achieve the purposes indicated in this statement, with:

  • personnel authorized by ORG (for example employees and collaborators);

  • subjects that provide us with support in the provision of services and in online sales and in those connected to it, such as hosting providers, couriers, shippers, banking operators and financial institutions, customer service providers, companies specialized in IT services and telematics, data processing companies, companies that carry out marketing activities. ORG to carry out online sales activities and those connected to it operates on the Wix.com platform of Wix.com Ltd which has been designated, as part of its activity, responsible for the processing of personal data on our behalf;

  • freelancers, companies or professional firms that provide assistance and consultancy to ORG in accounting, administrative, legal, tax, financial matters in relation to the provision of services, online sales and related activities;

  • subjects, entities or authorities to whom the communication of your personal data is required by applicable laws and regulations or orders of the authorities or to protect the rights of ORG or third parties when permitted and, in any case, in compliance with the applicable regulatory provisions.

In compliance with current legislation on privacy, third parties to whom the data will be disclosed may be appointed from time to time as data processors. The list of data processors is kept at the ORG headquarters.

Under no circumstances will ORG sell customer and user data to third parties.

 

Personal data can be transferred to countries of the European Union. Some of the subjects indicated above may also be established outside the European Union in countries that guarantee an adequate level of protection based on a specific decision of the European Commission and / or in countries that do not guarantee an adequate level of data protection according to the standards established by the GDPR. In the latter case, the necessary precautions will be taken by resorting, in particular, to the standard contractual clauses approved by the European Commission or other permitted measures.

 

6- How long do we keep your data

Your personal data will be kept for the time strictly necessary to achieve the purposes for which they were collected and in compliance with applicable legal or regulatory obligations.

The retention period of your data therefore depends on the purposes of their processing, in particular:

  • for registration on the Site and the use of services reserved for registered users (for example "My orders"), your data will be kept as long as you are a registered user and therefore until you request the cancellation of your registration;

  • for online sales and related activities, your data will be kept for as long as is necessary for the management of the contractual relationship and the related services requested, including any returns, complaints relating to products or services, and in any case for the foreseen time by the applicable legal provisions;

  • for generic marketing activities your data will be kept until the request for cancellation, withdrawal of consent or opposition to processing (for example: cancellation of the newsletter subscription);

  • for the request for information and customer assistance, your data will be processed for the time necessary to process your request.

  

At the end of the established retention period, your personal data will be deleted, except in the event that ORG is required to retain the data for a further period to comply with legal or regulatory obligations or to resolve a dispute or exercise or defend a right. in court.

The processing is carried out through automated tools (for example using electronic procedures and media) and / or manually (for example on paper) and, in any case, in compliance with current regulations.

7- What your rights are

For information on our policy, to ask questions and to exercise your rights, you can write us an e-mail at info@org-conceptstore.com at any time.

 

Pursuant to the laws in force and in particular pursuant to articles 15 and following of the GDPR, in the cases provided for and within the established limits, you have the right to:

  • ask us for access to your personal data (right of access), the correction of inaccurate data and the integration of incomplete data (right of rectification), their cancellation (right to be forgotten), the limitation of their treatment (right to limitation);

  • in the event that the processing is based on the contract or on your consent and is carried out with automated tools, request the portability of your data and receive the data in a structured format, commonly used and readable by an automatic device, and, if technically feasible, to transmit them to another holder without impediments (right to portability);

  • object, at any time, to the processing of your personal data for direct marketing purposes, including profiling to the extent that it is connected to direct marketing and carried out by us (right to object). This right is recognized to you, for reasons connected with your particular situation, even in the event that we have to process your data for the pursuit of our legitimate interests or of third parties, including profiling;

  • revoke your consent when the processing is based on it (for example for sending newsletters or in general for marketing and/or profiling purposes if applied) without prejudice to the lawfulness of the processing based on your consent given before the revocation or that based on other purposes that do not require your consent;

  • lodge a complaint with the competent supervisory authority for compliance with the rules on the protection of personal data (right to lodge a complaint). In Italy, the complaint can be presented to the Guarantor for the protection of personal data (https://www.garanteprivacy.it);

  • as well as, more generally, to exercise all the rights that are recognized by the current legal provisions.

In some cases, the exercise of your rights may have limitations, for example if you ask us to delete personal data that the law requires us to keep.

We remind you that when you provide us with your personal data, through any procedure, you guarantee us that your data is true and accurate by committing to notify us of any changes to such data.

We may ask you for some information to ascertain your identity and clarification on your requests to ensure compliance with your rights and that of our users not to be subjected to violations or illegitimate access by third parties to their data.

 

8- Changes to the privacy policy

This Privacy Policy may undergo updates, modifications and additions (for example in relation to changes relating to the methods of data processing by ORG, to the characteristics, operations, functions and services offered by the Site and to the provisions of the law) . We therefore invite you to consult it periodically to check its contents.

ORG will take care to promptly communicate any updates by publishing the updated version in this section of the Site. In the event of a major change, we can also highlight it in another way, for example by sending a notice to your e-mail address or by means of a pop-up notice or with a statement on our Site.

 

9- Cookie Policy

This section of the Privacy Policy refers only to the Site and is an integral part of this Privacy Policy.

What Cookies are

Cookies are small data files, usually composed of letters and / or numbers, which are sent from the website visited and stored on the device (computer, smartphone, tablet or other device) used by the user for navigation and then be retransmitted to that site on the next visit.

Cookies and also technologies similar to them allow the visited website to store information about the visits made by a user in order to provide visitors and users with a better browsing experience, make it more secure and personalized, identify registered users, monitor and analyze the performance, operation and effectiveness of the website.

Cookies are a fundamental part of the technology used in your browser as they allow websites to improve your Internet experience. For example, when you set the default language on a website, cookies make the site remember your choice and prevent you from setting it again.

Why cookies are used on this Site

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of the computers and terminals used by users, the URI / URL (Uniform Resource Identifier / Locator) addresses of the requested resources, the time of the request, the method used in submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. This is information which by its very nature can, through processing and association with data held by third parties, allow users to be identified. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site.

When you browse the Site, we collect data relating to your browsing for the regular functioning of the Site, to guarantee you the best browsing experience, to increase the quality of our services.

Cookies allow us to remember your actions and preferences (such as, for example, login data, chosen language, etc.) so that they do not have to be indicated again when you return to visit our Site or browse from one page to other of it.

Which types of cookies we use and for what purpose

Cookies can be classified according to their duration in session cookies (they expire at the end of a browser session and are deleted when the browser is closed) or persistent (stored for a predetermined period of time), to their origin in cookies. first part (installed by the site you are visiting / server hosting it) or in third-party cookies (collected from a website or web server other than the one you are visiting) as well as based on their purpose in essential / technical, functional cookies , Analytics and marketing.

Our Site uses different types of first-party cookies and third-party cookies (prepared and managed by third parties based on their own privacy policies that are not under our control) and similar technologies, each of which has a specific function, both session is persistent.

During your interactions with our Site, you may also link to third party websites, services, social networks, applications or other features. Enabling or using these features will result in the processing of your information by parties other than ORG. ORG has no control over these third party features. We encourage you to review the privacy policies of such third parties before using these functions.

The cookies used on our site are divided according to their purpose into four categories:

  1. essential or technical cookies: they enable fundamental functions such as security and network management and allow you to browse the site and use essential functions (for example, create an account, log in, place an order, access areas and services reserved for registered users). You can disable them by changing the settings of your browser, but this could compromise the correct functioning of the Site and prevent you from using some services. Your consent is not required for these cookies;              

  2. analytical cookies: they allow us to understand how you use our Site (for example, which pages you visit), to obtain statistics on the use of our Site, to improve our Site by identifying any errors and performance problems and to check its correct functioning. The data is processed in an aggregate and anonymous form;

  3. marketing cookies: they are used to collect information on the impact of our marketing campaigns or to propose advertisements relevant to your browsing experience and your interests. Marketing cookies are not currently used by the Site. This information has been prepared in view of a possible use of this type of profiling cookie;

  4. functional cookies: used to remember your choices made on the Site, in order to improve your experience (for example the choice of language or automatic access in order to avoid repeating some operations every time you consult our Site and in some cases when browse within it).

 

ATTENTION: disabling technical and/or functional cookies, the Site may not be available for consultation or some services or certain functions of the Site may not be available or may not function properly, and the user/visitor may be forced to modify or manually enter some information or preferences each time you visit the Site.

 

For the use of analytical, marketing (currently not used) and functional cookies, your consent is required, which you can express on your first access to our site via the cookie banner. You can manage your preferences at any time: read the section below "Further information for managing cookies".

 

The following table of cookies contains information on the type, categories, purpose and duration of the cookies used by the Site and by third parties.

> CLICK HERE TO SEE THE TABLE <

This information table is subject to updates that will be made as soon as possible. However, it may happen that momentarily, when updating our services, it does not include some cookies.

How you can manage your choices

At the time of your first access to the Site there is a banner with a brief information and the link to the cookie preferences management panel (Cookie Center) and to this Privacy Policy. If you click on "I accept all", all categories of cookies on our Site will be enabled, except for essential cookies which are already enabled and cannot be disabled by the Cookie Center. In the Cookie Center you can select / deselect the individual categories of cookies except essential cookies which are used for fundamental site functions and which do not require your consent.

Your choices regarding the Site cookies will be recorded in a special technical cookie with the characteristics shown in the appropriate cookie table. However, this cookie may not function properly in some circumstances. In this case, we recommend that you delete the cookies and disable them through the functionality of your browser.

Your choices will be reset if you use different devices or browsers to access the Site and also if you delete cookies from your device.

Further information for managing cookies

Most browsers allow you to accept, limit, delete, or possibly disable/block cookies through the settings of the browser used through which it is also possible to express your preferences.

The cancellation or disabling of cookies or similar tracking technologies, in whole or in part, could however negatively affect your browsing on our Site, cause malfunctions, prevent you from accessing certain areas or functions of our Site or otherwise affect negatively on your experience as a user or on the functioning of third party services.

You can block some or all cookies, however some functions on the Site may be affected. For example, without the activation of the functional cookies necessary to access certain areas or functions of the website, it will not be possible to log in or use some functions.

Consult your browser's help resources to find out how to change your cookie settings.

The following links may be useful for accessing the cookie settings in various browsers, or you can use the "Help" or "Guide" function in your browser.

Browsers and related help pages are subject to frequent updates. We therefore invite you, and in any case, to check your browser settings to manage cookies and to consult the relative guide.

For browsers other than those listed above, it is necessary to consult the relative guide to identify how to manage cookies.

Google Analytics: Google Analytics is Google's analytics tool that helps website and app owners understand how visitors interact with the content they own. This service may use a set of cookies to collect information and generate statistics on the use of websites without providing personal information on individual visitors to Google.

To exclude and prevent the use of your data by Google Analytics on all websites, see:

 https://tools.google.com/dlpage/gaoptout?hl=it

 

This Cookie Policy is also subject to updates. We invite you to periodically consult this section of our Privacy Policy.

 

Updated on november, 5th, 2020

 
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Less. But Better. / Org Concept Store / info@org-conceptstore.com / Bergamo, Italy

© 2020 ORG